HOSTAL LA BUENA ONDA POLICY

Prices include taxes (except online payments, online reservations and credit card payments).
Extra costs will be charged for online payments and credit card payments.
We do accept credit-card payments (VISA and MasterCard only).
Private rooms include breakfast.
Smoking is not allowed in any of the rooms, failure to comply will result in a US$150 penalty charge.
By making a reservation you acknowledge that you have read, understood and agree to the Hostal La Buena Onda Policy 2017 andHostel Rules 2017.

All reservations can be canceled without charge notifying Hostal La Buena Onda at least 48 hours prior to arrival.
For reservations longer than 3 nights or more then 3 rooms we require a 96 hours advance notice. Except those reservation held under special conditions.
If the reservation is not canceled in accordance to Hostal La Buena Onda Policy 2017, this will be considered a “NO SHOW” and may result in charges (see ‘NO SHOW’ Policy)
Hostal La Buena Onda has the right to refuse entrance to anyone when there is a justifiable reason.
Hostal La Buena Onda has the right to cancel a reservation when:
- Guest refuses to provide Hostal La Buena Onda with valid identification.
- Guest conducted himself/herself in a manner that causes serious annoyance to other guest(s) of the hostel.
- Guest allows any visitor who is not a guest of the hotel into his/her room.
- Guest smokes in the room or in any other area where it is not permitted.
- Guest breaks any of the Hostel Rules.

In the event of a ‘NO SHOW’ the guest will be charged the full amount of the reservation and the remaining nights will be cancelled.

All reservations must be properly guaranteed with a valid credit card number and its expiration date and passport number OR with the correct deposit (see Deposit Policy).
The guest authorizes Hostal La Buena Onda to check customer’s credit card on funds prior to arrival.
Hostal La Buena Onda will only charge guest’s credit card in event of cancellations or ‘NO SHOW’.
By making a reservation the guest authorizes Hostal La Buena Onda to charge the guest’s credit card according to Hostal La Buena Onda Policy. Also see Cancellation Policy and ‘NO SHOW’ Policy.
Hostal La Buena Onda is not obligated to honor a not properly guaranteed reservation, allowing Hostal La Buena Onda to sell the room if necessary.

To ensure a reservation, we ask the guest to deposit the total amount to pay on our bank account or through PayPal.
To ensure a reservation for longer than 3 nights or more than 3 rooms we ask the guest to deposit 50% of the total amount to pay on our bank account. All extra costs for international transactions need to be paid by our guests.
Hostal La Buena Onda will charge 5% administration costs (non-refundable) on online payments and credit card payments.

ROOMS